Zoho service

Zoho Integration Services — Connect Zoho With the Tools You Already Use

Zoho integration services from Infobyd connect Zoho to your website, WhatsApp, payment tools, accounts software and ad platforms, so data flows on its own. We are a Zoho Advanced Partner. We also customize Zoho — fields, buttons, automations and small apps — when the standard setup is not enough.

Infobyd Software Solutions is a Zoho Advanced Partner based in India that customizes and integrates Zoho apps for businesses in India and abroad. We use Zoho Flow, Deluge (Zoho's scripting language) and APIs to connect Zoho with WhatsApp, website forms, payment gateways, Tally and Google/Meta lead ads. We plan every integration, test it and hand over clear documents.

  • 4.3 on Google (74 reviews)
  • 4.8 on Zoho Partner Directory
Why Infobyd

Why choose Infobyd as your Zoho partner

Zoho Advanced Partner badge
Zoho CRM certified badge Zoho Creator certified badge Zoho Marketing Automation certified badge
  • Zoho Advanced Partner certified in Zoho CRM, Creator and Marketing Automation.
  • 1240+ clients served since 2016, in India and abroad.
  • Since 2012 our CEO has worked with Zoho since 2012.
  • 4.3 Google rating from 74 reviews in Indore.
  • Indore and Patna offices, with online support across India and abroad.
  • 24x7 support for clients after go-live.

When do you need Zoho integration or customization?

You need it when your team is doing the same work twice. Three common signs:

Zoho apps not connected, so data is typed twice CRM Books Stock Creator ×2 entry
Sign 1

Data is typed in by hand

Website and ad leads are copied into Zoho CRM. Invoices are made again in another system.

This sounds like us
Customers wait for a reply and leads go cold No reply Lead goes cold
Sign 2

Customers wait for replies

No auto message goes out when an enquiry comes in, so leads go cold.

This sounds like us
Default Zoho setup does not match your own steps Default setup Your step ! ?
Sign 3

Zoho does almost what you need, but not quite

You need one more field, a custom button, an approval step or a calculation that the standard setup does not give.

This sounds like us
Does any of this sound like your business? Tick the signs that match. A short free call shows you what to fix first.

Integrations we commonly build

We focus on the integrations our clients ask for most.

Website forms and landing pages

Enquiries from your website go straight into Zoho CRM as leads, with the page name and source. No copy-paste, no missed leads.

WhatsApp

Send WhatsApp messages from Zoho, such as a welcome reply to a new lead, an order update or a payment reminder. Zoho CRM has a WhatsApp Business integration, and we set it up with a WhatsApp Business API provider where needed (you choose the provider; we connect it).

Google and Meta lead ads

Leads from Facebook and Instagram lead forms and Google Ads can flow into Zoho CRM automatically, so your sales team calls them quickly.

Payment gateways

Link Zoho Books, Zoho CRM or Zoho Creator with payment gateways so customers can pay online and payments update in Zoho (we work with the payment gateway you choose).

Zoho Tally integration

Many Indian businesses still keep accounts in Tally. We can sync key data between Zoho and Tally, such as customers, invoices or payments, depending on your needs.

Zoho app to Zoho app

We connect Zoho apps with each other — for example, a won deal in Zoho CRM creates a sales order in Zoho Books or Zoho Inventory, or a Zoho Creator app reads customer data from Zoho CRM.

How we build integrations: our tools

Zoho Flow

Zoho's no-code integration tool. Good for simple "when this happens, do that" links between apps.

Deluge

Zoho's scripting language. We do Deluge development for custom logic, calculations and custom buttons inside Zoho CRM, Zoho Creator and Zoho Books.

APIs and webhooks

Secure links between software. We use them when two systems need a direct, reliable connection. We pick the simplest tool that does the job well, so the setup is easy to maintain.

Customization we do

Custom fields, layouts and page rules

Custom modules for data Zoho does not track by default

Custom buttons (for example, "Create Quotation" or "Send to Dispatch")

Workflows, approvals and auto-assignment rules

Custom reports and dashboards

Small custom apps in Zoho Creator Zoho Creator →

Need bigger custom work, such as widgets or client scripts? Zoho custom development →

Our process

Every integration follows the same six steps, so you know what is built and how to check it.

Step 1 of 6

Understand the need

We find out which data should move, from where, to where, and when.

  • The apps and tools to connect
  • The data that should move
  • When it should move
  • The manual work you want to stop

You get: a clear list of what the integration must do.

A call to find out which data should move, from where, to where and when. Integration call Our consultant Your team What should move? We note Apps to link Data to move When it moves Manual work
Step 2 of 6

Design

We draw a simple flow and agree it with you. We pick the simplest tool that does the job well.

  • Zoho Flow for simple links
  • Deluge for custom logic
  • APIs and webhooks for direct links
  • One simple flow diagram

You get: a flow diagram that you agree before we build.

Step 3 of 6

Build

We set up the flow, code or API connection in a test setup where possible.

  • Flow, code or API connection set up
  • Built in a test setup where possible
  • Custom fields and buttons where needed

You get: a built integration, ready for testing.

Step 4 of 6

Test

We test with real examples, including errors.

  • Real examples from your work
  • Errors, for example a missing phone number
  • Every step of the flow checked
  • Results checked with you

You get: an integration tested with you.

Step 5 of 6

Go live and monitor

We switch it on and check the first runs closely.

  • Switched on in your live system
  • First runs checked closely
  • Problems fixed early

You get: a live integration, watched closely in its first runs.

Step 6 of 6

Hand over

You get a document of every integration and what it does.

  • A document of every integration
  • A list of all automations and custom code
  • Admin training on how to check it is working
  • An option for ongoing support

You get: a full handover of what was built. To keep it running when apps change, see Zoho support and AMC.

What you get

Working integrations and customizations, tested with you

A simple flow diagram for each integration

A list of all automations and custom code, with what each one does

Admin training on how to check if an integration is working

An option for ongoing support to keep integrations running when apps change

Worldwide

Zoho integration services for businesses worldwide

We connect Zoho with the tools used in your country — local payment gateways, accounts software, ad platforms and your website — as long as the tool offers a way to connect, such as an API.

Countries we serve

How we work across countries

  • Your time zone

    we test integrations with you during your working hours and check the first live runs in your business day.

  • Your currency

    we can bill in your currency, such as INR, USD, AED, CAD, ZAR or NZD.

  • Your data centre

    we build each connection for the Zoho data centre your account is on (India, US, Europe, Canada, Australia, UAE and more), since each region has its own Zoho web address.

Our work, in our clients' words

Real case studies, client reviews and guides linked to this page.

Case studies

All case studies
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What our clients say

Copied as written on infobyd.com. See all clients

They excelled in providing customized solutions, making the entire process seamless and efficient.
TL The Lending Tree
They are very quick with their service and their understanding and knowledge of the task
CN Carts N Parts
Excellent service. Timely response from the team helps us to seamlessly implement new features and modules.
DI Docyt India Pvt Ltd Zoho People and Zoho Books
Zoho products are highly intuitive and user-friendly.
DS Divergent Software Labs Pvt Ltd

From our blog

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FAQ

Frequently asked questions

Can Zoho CRM integrate with WhatsApp?

Yes. Zoho CRM has a WhatsApp Business integration. You can send and receive WhatsApp messages linked to leads and contacts. We help you set it up and add automatic messages where they help.

Can Zoho be integrated with Tally?

Yes, it can be done using APIs or connector tools, depending on your Tally setup and what data you need to sync. We check your case first and suggest the right method.

What is Zoho Flow?

Zoho Flow is Zoho's no-code tool for connecting apps. It moves data between apps when something happens — for example, when a form is filled, it creates a lead.

What is Deluge in Zoho?

Deluge is Zoho's own scripting language. It is used to add custom logic, calculations and buttons inside Zoho apps when the standard settings are not enough.

Will integrations break when Zoho updates?

Most do not, but any connected system can change. We document every integration, and our support plans cover checking and fixing them.

Free consultation

Stop copying data between systems

Tell us which tools you use. We will show you how to connect them to Zoho.

  • Free first call with a Zoho consultant
  • Clear plan and quote – no hidden surprises
  • Zoho Advanced Partner · 1240+ clients served

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