Email builder
Make good emails fast
A drag-and-drop editor and ready templates let you add images, text, buttons and social icons. Content can change for each reader.
Zoho app · setup by a Zoho Advanced Partner
Zoho Campaigns Partner in India – Email Marketing That Reaches the Inbox
Send the right email to the right list, and know who opened, clicked and replied — without copying contacts from Excel.
Infobyd is a Zoho Campaigns partner in India and a Zoho Advanced Partner, founded in 2016, with 1240+ clients served. We set up Zoho Campaigns for email newsletters, offers and follow-ups — branded templates, lists synced from Zoho CRM, automation workflows, SMS with India DLT rules, and clear reports. Our team holds Zoho Marketing Automation certification.
- 4.3 on Google (74 reviews)
- 4.8 on Zoho Partner Directory
Free plan
Free forever for up to 2,000 contacts
- 6,000 emails a month
- 5 users
As listed on Zoho's pricing page. Zoho may change plans and limits.
Start free
Sign up through Infobyd, your Zoho partner, and get free setup advice.
Why Infobyd
Why choose Infobyd as your Zoho Campaigns partner
-
Zoho Advanced Partner an official Zoho partner.
-
1240+ clients served since 2016, in India and abroad.
-
Since 2012 our CEO has worked with Zoho since 2012.
-
4.3 Google rating from 74 reviews in Indore.
-
Indore and Patna offices, with online support across India and abroad.
-
24x7 support for clients after go-live.
Sound familiar?
Why do your marketing emails not work?
Most email problems come from bad lists and no tracking, not from the email itself. Common signs:
-
Emails go from Gmail or Outlook in BCC. Many land in spam, and you cannot see who opened them. Bulk email marketing on Zoho Campaigns fixes this.
-
Lists live in Excel, copied from the CRM once in a while. Old and wrong contacts pile up.
-
Every email looks different. There is no brand template.
-
Nobody follows up with people who clicked on an offer.
-
You cannot tell which campaign brought an enquiry.
Quick answer
Set up by a Zoho Advanced Partner
What is Zoho Campaigns?
Zoho Campaigns is Zoho's email marketing tool, and a simple choice if you need email marketing software in India.
- You design emails, build contact lists, send campaigns and track results.
- It also has automation workflows (emails sent on their own when a trigger happens), A/B testing, and SMS campaigns.
- Zoho also offers WhatsApp campaigns as a paid add-on that uses credits.
What the software does
Key features of Zoho Campaigns
These are the main things the Zoho Campaigns software does. Next, we show what we set up for you.
Contacts and segments
Reach the right people
Keep contacts in lists with your own fields. Build segments with many conditions, such as who opened or clicked.
Automation
Emails that go out on their own
A workflow builder runs welcome, nurture and follow-up emails with triggers and waiting times. You can edit a workflow while it runs.
A/B testing
Send the better version
Test two subject lines, sender names or contents on a small group. The winner goes to the rest of the list.
Multi-channel
Email, SMS and WhatsApp in one place
Send bulk SMS and WhatsApp campaigns from the same account. Each contact's timeline shows their email, SMS, WhatsApp and event activity.
Reports
See what worked
Live reports show opens, clicks, bounces and unsubscribes. You can also see why some emails were delayed.
See the full feature list on Zoho's official Campaigns features page.
Built-in AI
AI in Zoho Campaigns (Zia)
Zia is Zoho's AI assistant. In Zoho Campaigns, it helps you write campaigns faster.
We check every AI draft before it goes out. Zia features can depend on your plan, so we check yours first.
-
Subject lines and preheaders Zia writes and improves them from your campaign brief.
-
Email copy Zia drafts and refines the email body and the plain-text version.
-
SMS and WhatsApp text Zia writes short messages for SMS and WhatsApp campaigns.
Made in India. Made for the world.
Zoho Campaigns for Indian businesses
Zoho Campaigns follows India's SMS rules, so your offers can reach Indian phones as well as inboxes.
-
DLT template ID on every SMS
When an SMS campaign goes to Indian numbers, Zoho Campaigns asks for the DLT template ID. Without DLT registration, the SMS is not sent.
-
Zoho's SMS gateway or your own
The built-in SMS gateway covers India. If you already pay for Msg91 or Kaleyra, Zoho Campaigns can send through it instead.
-
Promotional SMS hours
Promotional SMS in India can only go between 9 am and 9 pm IST. We schedule SMS campaigns inside this window.
Which one is right?
Zoho Campaigns or Zoho Marketing Automation?
Zoho Campaigns
Pick this when
- Use Zoho Campaigns when your main need is sending good emails and simple follow-ups to lists.
Zoho Marketing Automation
Pick this when
- Use Zoho Marketing Automation when you want to track each lead's behaviour, score leads and run long journeys across email, SMS and WhatsApp.
Our advice
If you want both, plus social media and events, look at Zoho Marketing Plus.
We help you choose honestly — many businesses start with Campaigns and grow into Marketing Automation.
Industries
Who uses Zoho Campaigns?
Schools, colleges and coaching institutes
admission updates and event invites. See
Zoho for schools and colleges.
01
Manufacturers and distributors
product launches, price lists and scheme updates to dealers.
02
Real estate firms
new project launches and site-visit invites.
03
B2B service firms
monthly newsletters that keep past enquiries warm.
04
What we set up
What we set up in Zoho Campaigns
Add domain
SPF
DKIM
Ready to send
Zoho Campaigns · Sender domain
offers@sampletraders.in added
SPF record verified
DKIM record verified
Bounced and unsubscribed contacts removed: 214
- 1 Add your company domain
- 2 Authenticate with SPF and DKIM
- 3 Emails reach the inbox more
Feature 1 of 7
Sender setup and delivery
Your own domain as the sender (for example, offers@yourcompany.com); Domain authentication (SPF and DKIM — settings that prove the email is really from you) so fewer emails go to spam; Clean import of old lists, with bounced and unsubscribed contacts removed
Zoho CRM leads
Zoho CRM contacts
Website signup form
SG
Segment: Indore dealers
Updated automatically
Synced
- City
- Indore
- Type
- Dealer
- Clicked last offer
- Yes
- Contacts
- 312
- 1 CRM records sync on their own
- 2 Segments are built by rules
- 3 Right list gets the right email
Feature 2 of 7
Lists and segments
Lists synced from Zoho CRM — leads, contacts, accounts or deals, from CRM views you choose; Automatic sync, so new CRM records reach Campaigns without export; Segments by city, industry, product interest or past clicks; Signup forms for your website, with consent captured
Blocks
Image
Text
Button
Social icons
Diwali offer email
Sample Traders logo
Hi {First name},
Offer banner image
Shop now button
Footer and unsubscribe
- 1 Pick a brand template
- 2 Drag in blocks
- 3 Name fills in for each reader
Feature 3 of 7
Templates
Branded newsletter, offer, event and follow-up templates; Personal details filled in automatically, such as first name and company; Mobile-friendly layouts that you can edit later with drag-and-drop
Day 0
Welcome email sent
Sent
Day 3
Product guide email
Opened
Day 7
Offer follow-up to clickers
Waiting
- 1 Someone joins the list
- 2 Emails go out on their own
- 3 Clickers get a follow-up
Feature 4 of 7
Automation workflows
Welcome series for new subscribers; Follow-up email to people who clicked a link; Event and webinar reminders; Birthday or renewal reminders from a date field
DLT registration
Sender ID
Template ID
Send
Zoho Campaigns · SMS setup (India)
DLT entity registered
Sender ID approved
Template ID added
SMS cannot be sent without an approved template ID
- 1 Register on DLT
- 2 Add sender ID and template ID
- 3 Send SMS to Indian numbers
Feature 5 of 7
SMS campaigns in India
SMS campaigns to Indian numbers need DLT registration (TRAI's system to control spam SMS), a registered sender ID and approved template IDs; We guide you through the Zoho Campaigns SMS DLT steps and add your template IDs; SMS credits are bought from Zoho as an add-on, based on the target country and number of messages
Hi there, our new price list is ready. Reply YES to get it.
Template · 10:00
YES
Customer · 10:12
Here is the price list PDF.
Auto reply · 10:12
Uses WhatsApp credits
System
- 1 Template approved first
- 2 Message sent to opted-in list
- 3 Replies are tracked
Feature 6 of 7
WhatsApp (where available)
If WhatsApp campaigns are available for your account, we set up approved message templates. If not, we set up WhatsApp through a WhatsApp Business API provider linked with Zoho CRM (depends on your setup).
Open rate
32%
Click rate
6%
Bounces
1.2%
- 1 Campaign is sent
- 2 Opens and clicks are counted
- 3 Best subject line wins
Feature 7 of 7
Reports
Opens, clicks, bounces and unsubscribes for each campaign; Winning subject lines from A/B tests; Campaign activity visible to your sales team in Zoho CRM (depends on your setup)
Works with your tools
Zoho Campaigns integrations we set up
Data comes in from
-
Zoho CRM Leads, contacts, accounts and deals sync into your lists.
-
Website and WordPress forms New subscribers join the right list.
-
Online stores Zoho Commerce, Shopify or WooCommerce, for purchase and cart follow-ups.
-
Events and webinars Contacts from Zoho Backstage or Zoho Meeting.
Zoho Campaigns
Connected by Infobyd
Data goes out to
-
Zoho CRM Who opened or clicked, and contact scores, for your sales team.
-
Zoho Analytics Campaign reports with your other business data.
-
SMS providers Text messages through a connected provider, such as Msg91, Kaleyra or Twilio.
Anywhere, safely
Zoho Campaigns mobile app and security
Mobile app
-
Send from the phone Create a campaign from a template, then send it now or schedule it.
-
Add contacts Add contacts by hand or import them into lists.
-
Check results See campaign reports and share them by email.
-
Alerts Get push notifications about campaign status and results.
Security and privacy
-
Certified security Zoho holds internationally recognised security certifications, like ISO/IEC 27001.
-
Audited controls A SOC 2 audit, and GDPR compliance.
-
Your data stays yours You control who sees what with roles and permissions in Zoho Campaigns.
-
India data centres Your data can stay in India.
Your road to Zoho
How we set up Zoho Campaigns
Need someone to plan and write your campaigns every month? See our digital marketing services.
-
1
Free consultation (30 minutes). We look at your lists, emails and goals.
-
2
Plan. We decide lists, segments, templates and workflows. You approve them.
-
3
Setup. Domain authentication, CRM sync, templates, forms and workflows.
-
4
Test. Test sends to your team on phone and laptop, and a check of spam score.
-
5
First campaign together. We send your first campaign with you and read the report.
-
6
Training and support. Your team learns to run campaigns on its own. Client support is 24x7.
Good to know
Time depends on scope — we share a clear plan after the free consultation.
Pricing
What does Zoho Campaigns cost?
Paid to Zoho
Zoho licence
Zoho Campaigns licence: paid to Zoho. The price depends on the plan and the number of contacts or emails. See Zoho Campaigns official pricing. SMS credits are extra. Campaigns is also part of Zoho Marketing Plus and Zoho One.
Paid to Infobyd
Our setup and support
Our setup service: depends on your scope. Get a Quote
The free trial opens on Zoho's website. When you sign up with this link, your Zoho account is linked to Infobyd as your Zoho partner.
Our work, in our clients' words
Real case studies, client reviews and guides linked to this page.
Case studies
All case studies
Education publishing
Mikky Publication Services
Challenge: Lead data sat in many systems and follow-ups were manual.
30% less manual work and 20% more lead conversions.
Read case study Events and exhibitions · Ontario, CanadaNational Event Management
Challenge: Agents tracked many events, products and custom contracts by hand.
Contracts, payments and CRM records now update on their own.
Read case study Trading · Madhya Pradesh, IndiaUnique The World of Computer
Challenge: Billing, expenses and GST were done by hand in sheets and paper ledgers.
70% less invoice time and 60% faster compliance reports.
Read case study
“
What our clients say
Copied as written on infobyd.com. See all clients
I highly recommend them to anyone using Zoho
Infobyd is a valuable partner and they work hard to optimize our use of all Zoho applications.
Very hard working and supportive team.
Best Partner in our Region.
From our blog
All posts
Marketing & Support apps
Mastering Zoho Campaigns Automation: Unlock the Power of Automated Marketing
Master Zoho Campaigns automation: design better emails, set up autoresponders and workflows, segment
contacts and track results. Plan your first journey.
Marketing & Support apps
Email Marketing with Zoho Campaigns: How It Boosts Your Success
Learn how email marketing with Zoho Campaigns works: key features, a step-by-step first campaign,
common mistakes and best practices. Send better emails.
Zoho One & Workplace
Why Zoho One Is Called the “Operating System for Business”
Why Zoho One is called the operating system for business: one platform for sales, finance, HR and
support. See a real workflow example and how to roll it out.
FAQ
Frequently asked questions
What is Zoho Campaigns used for?
Zoho Campaigns is used to send email newsletters, offers and follow-ups to lists of contacts, and to track opens, clicks and replies. It can also send SMS campaigns.
Can Zoho Campaigns send SMS in India?
Yes. Zoho Campaigns supports SMS to Indian numbers. You must be DLT-registered and enter an approved DLT template ID for each message.
Does Zoho Campaigns work with Zoho CRM?
Yes. With the Zoho Campaigns CRM integration, leads, contacts, accounts, deals and custom modules can sync from Zoho CRM into Zoho Campaigns lists, on their own or on a schedule.
Why do my emails go to spam?
Usually because the domain is not authenticated, or the list has old and wrong addresses. We fix both during setup.
Is Zoho Campaigns the same as Zoho Marketing Automation?
No. Campaigns is for sending emails and simple workflows. Marketing Automation adds lead scoring, website tracking and multi-step journeys.
Can you run our campaigns for us?
Yes. Our digital marketing team can plan and send campaigns for you. Or we train your team to do it.
Is Zoho Campaigns data stored in India?
Zoho runs data centres in India. Accounts on Zoho's India data centre keep their data in India. We check your account's data centre during setup.
Does Zoho Campaigns show results inside Zoho CRM?
Yes. Zoho Campaigns can push contacts who opened or clicked a campaign into Zoho CRM, with their open and click status. We map these fields during setup so your sales team sees them.
Free consultation
Make every email count
Tell us who you want to reach. We'll set up Zoho Campaigns so every email is tracked.
Small line: We use your details only to reply to you.
- Free first call with a Zoho consultant
- Clear plan and quote – no hidden surprises
- Zoho Advanced Partner · 1240+ clients served