Privacy Policy
This policy explains what personal details Infobyd Software Solutions Pvt. Ltd. ("Infobyd", "we") collects on www.infobyd.com, why we collect them, how we keep them safe and how you can ask us to see, correct or delete them. Effective date: 14 October 2026.
Who we are
Infobyd Software Solutions Pvt. Ltd. is a company in India and a Zoho Advanced Partner. Our head office is at 2nd Floor, Singhal Business Avenue Building, A-420, Dewas Naka, Scheme No 114, Indore, Madhya Pradesh 452010. Email: contacts@infobyd.com. Phone: +91 91659-90196.
What we collect
Details you give us
When you fill a form on this website: first name, last name, mobile number, email, country, company name, your message and the service or app you are interested in.
Booking details
When you book a call through our booking page: your name, contact details and the time you choose.
Chat and calls
When you chat with us, call us or message us on WhatsApp: what you share in that conversation.
Website use
Basic technical details such as browser type, pages visited and approximate location, collected by Google Analytics.
We do not ask for payment card, bank or government ID details on this website.
Why we use your details
- To reply to your enquiry and give you the information you asked for.
- To plan and quote for the work you need, and to provide our services.
- To send you updates about our services, only if you agree. You can stop them at any time.
- To improve our website and understand which pages are useful.
- To meet our legal and tax duties.
Where your details are kept
Zoho CRM
Website enquiries go into our Zoho CRM account. The form sends your details to Zoho's India service (crm.zoho.in).
Other Zoho apps
The live chat on this website runs on Zoho SalesIQ. Bookings and email may use other Zoho apps run by Zoho Corporation.
This website loads fonts from Google Fonts, and uses Google Analytics to count visits, so your browser connects to Google's servers.
These companies process data under their own privacy policies. We give access to our team only where they need it for their work.
How long we keep your details
We keep your details as long as we need them for your enquiry and our business relationship, and as long as the law asks us to keep records. After that we delete them or make them anonymous.
Cookies
This website does not use advertising cookies. Google Analytics and the Zoho SalesIQ live chat set cookies to count visits and keep your chat session. You can block or delete cookies in your browser settings.
Your rights
You can ask us to:
- Show you the personal details we hold about you.
- Correct details that are wrong or out of date.
- Delete your details, where the law allows.
- Stop sending you marketing messages.
You can also withdraw your consent at any time. Write to contacts@infobyd.com and we will reply within a reasonable time.
Keeping your details safe
We use access controls, secure logins and trusted cloud services to protect your details. No website or online system is fully risk-free, but we work to keep your details safe.
Children
This website is meant for businesses. We do not knowingly collect details of anyone under 18.
Grievance Officer
If you have a question or complaint about your personal details, contact the Grievance Officer of Infobyd Software Solutions Pvt. Ltd., Indore. Email: contacts@infobyd.com.
Changes to this policy
We may update this policy. The latest version will always be on this page with its effective date. See also our Terms of Use.